Policies

PAYMENT DETAILS

Payment is due upon purchase via credit card.

SHIPPING INFORMATION

Shipping is provided by USPS or UPS. All products are in stock and ready for shipping. Shipping ceramics requires a lot of cushioning. We use bubble wrap and packing paper in sturdy boxes. Your package will be mailed within 3 days of receiving payment. Please note that once package is shipped we are no longer in control of arrival times. If you are experiencing a delay please contact your local post office. If upon receiving your purchase, the item is damaged, contact us immediately. (615) 242-0346 

REFUNDS AND EXCHANGES

All sales are final. We hope you’ll be happy with your purchase. If you are not satisfied please let us know immediately, and we will work together to make things right. If you have any doubt or question about an item give us a call (615) 242-0346

ADDITIONAL POLICIES AND FAQs

Each piece is distinguished by unique characteristics such as slight variations in size and color due to the handmade process. Each item is one-of-a-kind. Making pottery takes time and care. We do our very best to provide you with the most beautiful, best quality work possible.